Privacy Policy

NOAH Mobile Care ("we", "our", or "us") provides mobile urgent care services through our mobile application and vehicles. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

We may collect the following types of personal and sensitive user data:

• Personal Information: Name, date of birth, phone number, email address.
   
• Medical Information: Symptoms, medical history, allergies, health complaints.
   
• Booking Information: Date/time/location of appointments.
   
• Location Data: To match you with the nearest available medical unit.
   
• Device Information: Device type, operating system, IP address.
   
• Firebase and Analytics Data: For performance and crash diagnostics, and app improvement.
   

We use your information to:

• Provide urgent medical services and manage appointments.
   
• Improve app functionality and user experience.
   
• Communicate with you about your visit (email/SMS notifications).
   
• Ensure compliance with health and safety regulations.
   
• Maintain system security and prevent fraud.
   

We do not sell your personal information. We may share your data only with:

• Licensed medical professionals for treatment and triage.
   
• Third-party service providers (e.g., Firebase, Google Maps) to enable app functionality.
   
• Law enforcement or regulatory authorities when required by law.
   

Each third-party service is contractually obligated to protect your data and use it only for authorized purposes.

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, and as required by applicable law. We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure cloud storage via Firebase.

You have the right to:

• Access the personal data we hold about you.
   
• Request correction or deletion of your data.
   
• Withdraw consent for data processing.
   
• File a complaint with a supervisory authority if you believe your rights are violated.
   

To exercise any of these rights, please contact us at [Insert Contact Email].

Our app uses third-party services including:

• Firebase by Google (Privacy Policy: https://firebase.google.com/support/privacy)
   
• Google Maps API (Privacy Policy: https://policies.google.com/privacy)
   

These services may collect data as described in their respective privacy policies.

Our services are not directed to children under the age of 13. We do not knowingly collect information from minors. If we become aware of such data, we will delete it promptly.

We may update this Privacy Policy from time to time. The most current version will always be posted on our website. Continued use of the app after any updates constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

1. NOAH Mobile Care, LLC
   1711 33rd Street, Pompano Beach, Fl
   Email:  support@noahmobilecare.com